About Us

Our Story

Welcome to 13Core, where your brand’s online presence is not just built but beautifully grown.

Founded on November 1, 2011, in Carbondale, Illinois, our mission has always been clear and focused: to help companies grow their brands beautifully online. Over the years, we’ve turned this mission into a reality for countless clients, helping them carve out their own unique spaces in the digital world.
At 13core.com, we offer a comprehensive suite of services designed to meet every aspect of your digital needs. From website design and development to hosting, maintenance, and support, we ensure your online platforms are not only visually appealing but also robust and reliable. Our expertise doesn’t end there; we extend our services to include Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, and both paid and organic social media campaigns, ensuring your brand stands out in the crowded digital landscape.
What sets us apart from the competition is our team. Comprising WordPress core contributors and experts in digital marketing, each member brings at least 10 years of experience in their respective field. This depth of knowledge and expertise allows us to offer unparalleled service quality and innovative solutions tailored to your business needs.
Our history is marked by significant milestones that reflect our growth and success in the digital marketing industry. Since our inception in 2011, we’ve stayed true to our core values of innovation, quality, and client satisfaction. These principles have guided us through every project, helping us build lasting relationships with our clients and consistently deliver results that exceed expectations.
We’re more than just a digital marketing agency; we’re your partner in the digital growth of your brand. Whether you’re looking to launch a new website, enhance your SEO strategy, or engage with your audience through social media, our team is ready to help you achieve your goals.
Discover how we can help your brand flourish online. Welcome to the 13core.com family.

With years of experience in the industry, our company has established a strong reputation for excellence and reliability. We have a proven track record of delivering outstanding results and have helped countless individuals achieve their dreams. Our commitment to continuous learning and innovation ensures that we stay ahead of the curve and provide the best solutions for our clients. Choose our company and let us be your partner in success.

Innovation-driven Solutions

Our innovative solutions are designed to address the unique needs of our clients and drive success.

Personalized Approach

We take a personalized approach to ensure that every individual receives tailored support and guidance.

Superior Customer Service

Our team is dedicated to providing superior customer service and ensuring complete satisfaction.

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The 13Core Commandments

1. Any work that is above content and media editing is completed on a staging server first to ensure no conflicts. 
2, We must have file access to do anything above content and media editing. 
3. All work is reviewed on the staging site and approved by the client before adding it to the live site to ensure client happiness. 
4. We never launch any site changes other than content changes on Fridays.  
5. We will always try go give you and do our best to hold to timeline expectations. We realize that sometimes things just happen and we do our best to notify our clients when any expectations are not met before the deadline comes. 
6. We respect our clients time and require our clients to respect ours. Our typical office hours are 7:30am to 4:30pm Central Monday through Friday. We do monitor all of our websites for uptime in the event they go down during the evenings, weekends, or holidays. Any work that is requested outside of normal office hours that are not a site down emergency can incur an emergency work surcharge. We use Zoom for our client calls and always try to schedule dedicated time to discuss your website. 
7. We strive to always be professional and do quality work. Sometimes that will take longer than expected. 
8. We have a strict 4 hour maximum turn around time for a first response for any client emails. Small requests are typically completed within 24 hours. Larger or complex requests are always quoted out with a projected end date. We do typically over estimate a small amount on the time to include the “what ifs” as when you start throwing around the words like “simple” and “easy” that is when Murphy’s Law comes in and messes up your entire day. 
9. All of our quotes contain working on a staging instance of your site, quality assurance, project management (admin) time, and developer time. This way there are no surprises when invoiced. 
10. We love what we do and we love helping websites grow!